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Driving Performance Excellence: The Power of Strategic Learning & Development

Driving Performance Excellence: The Power of Strategic Learning & Development

 

Whilst COMET continues to be a leading provider of risk intelligence software and technology solutions, our wider Learning & Development services also offer meaningful opportunities for organisations to continually improve and be risk-aware.

Through many years of application, COMET has learned that in order to effect lasting performance improvement, you must first understand what works well and what doesn't when it comes to the influences that affect culture, morale, leadership, and inclusivity.

Change that comes as a surprise is rarely welcomed and is often challenged in an operational environment by a range of stakeholder groups.

COMET collaborates extensively with organisations worldwide and operates within a range of different industries to help develop and provide long-lasting change across a variety of desired outcomes.


In order to achieve success, COMET implements its unique 3 Ds methodology: Diagnose, Design, Deliver.

Diagnose: Identifying Challenges to Drive Lasting Improvement

Before diving into delivery mode, fundamentally understanding existing challenges and identifying future opportunities is crucial.

Looking at numbers simply isn't enough—activities such as 'deep dive' health checks, talking to a large cross section of the employees, observing operations across different shifts, and reviewing the all-important documentation and processes are all critical tasks to fully diagnose the current state.

Health checks are structured around the spectrum of organisational root causes so that positive and negative influences affecting each can be explored, evidenced and presented alongside achievable improvement measures:

  • Communication (verbal, written, formal, informal, etc.)
  • Operating Environment (roads, facilities, amenities, infrastructure) 
  • Management (systems, processes, standards, etc.)
  • Equipment (PPE, tools, machinery, etc.)
  • Training (provision, quality, relevance, competence, etc.)

The 'Diagnose' stage doesn't always require full-scale activities such as the above; however, it's crucial that a level of diagnosis and discovery, pre-design, and delivery takes place.

 

Design: Blending Innovation with Organisational Vision

Based on diagnostic findings and real company scenarios, blended learning tools (such as the creation of custom materials), and best practice activities will all be in the mix for creating the L&D experiences that will serve the organisation in its efforts to meet and exceed the desired outcome. 

 

Examples include:

  • Senior leadership workshops designed to ensure that leaders' walk the talk'.
  • A supervisory & front-line leadership programme designed to develop key skills and tools for the all-important Supervisory function who play such an important role in delivering key responsibilities and absolutes for the organisation.
  • Operative/front line involvement captured within short, punchy and engagement workshops delivering accessible resources that are available at the point they need them.

All utilise the proven Listen, Do, Discuss, Action methodology that COMET has fine-tuned over many years of experience, and all integrate existing organisation tools and processes where appropriate. This is about building on what was already in place, not replacing it.

 

Deliver: Transforming Theory into Action for Measurable Success

Execution is meticulously planned and executed in collaboration with organisational L&D teams, offering in-person, online, and hybrid delivery solutions. COMET's delivery team is well-balanced between content creators, design specialists and lead facilitators.

Ongoing delivery review, check-ins, and evaluations take place to ensure continual improvement and ongoing effectiveness of delivery programmes.

Our tried and tested 3 Ds philosophy ensures that an organisation's desire to improve through meaningful Learning & Development can come to life with an approach and structure that delivers success.

 

About the author

Craig Smith, Head of Learning and Development at COMET

Craig leads the COMET Learning & Development suite of products and services, helping organisations improve and develop their people and culture.

Craig has been in position since 2018 and has experience delivering leadership programmes to a range of clients globally across multiple sectors.

 

Read the latest issue of the OGV Energy magazine HERE

Published: 30-07-2024

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